Technical Support Associate
Company: PracticeTek
Location: Las Vegas
Posted on: October 19, 2024
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Job Description:
Our Company:At PracticeTek, we believe healthcare should be easy
for providers, accessible for patients, and simple for everyone
involved.PracticeTek was established by healthcare professionals
and entrepreneurs who share a common goal: deliver seamless,
high-quality, on-demand healthcare, free of the confusing
limitations of traditional technological platforms.PracticeTek is a
collection of innovative software companies working together to
make healthcare easier and more accessible for everyone. We deliver
robust software solutions that support practitioners and foster
exceptional patient experiences, contributing to the growth of
healthcare clinics specializing in chiropractic, dental,
orthodontics, optometry, and multi-discipline therapy.Department
Overview:The Technical Support department's goal is to ensure
environmental issues impacting the Microsoft Windows-based
on-premises software - ChiroTouch - are addressed in a timely
manner. The Technical Support department is responsible for
handling phone calls, appointment-based support, technical
escalations from other departments, and ensuring the ancillary,
off-site backup service - CTSecure - is functional for all active
subscribers.Career Opportunity:As a Technical Support Associate at
Integrated Practice Solutions, Inc. (dba ChiroTouch), you'll
benefit from a defined career path that will develop your Microsoft
Windows operating system, local (TCP/IP) networking fundamentals,
Microsoft SQL Server, and EHR/EMR software troubleshooting
practices. This role is ideal for those looking for an entry point
into IT practices and corporate software solutions. You will learn
applicable communication and technical skills to advance your
technical career. We are an ever-growing company, looking to expand
our team!Areas of Accountability:A Technical Support Associate has
responsibility for the following outcomes:
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Keywords: PracticeTek, Paradise , Technical Support Associate, IT / Software / Systems , Las Vegas, Nevada
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